Running the automotive and industrial standard eight-discipline corrective action process on a customer or internal failure: containment, verified root cause, corrective and preventive action, and read-across, documented to a level a Tier 1 or IATF auditor will accept.
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Note from the research register: Learned by owning customer quality cases in an automotive or industrial product line under a quality engineer, with internal 8D and AIAG training.
Register version 1.