Acronym · General Industry
RMA (Return Material Authorisation)
The authorisation and reference number a supplier issues before a customer may send parts back, which then tracks the return through analysis and disposition. Used as shorthand for the whole return case.
- Also known as
- Return Merchandise Authorisation
- Type
- Acronym
- Domain
- General Industry, Fab floor and quality
Notes
An RMA usually obliges the supplier to deliver a formal analysis report, often in 8D format, within a contractually agreed period.
Related terms
Part of the General Industry glossary, with every term in the topic and the lifecycles, tools and standards that use them.
Where it appears on the Hub
Used on 6 pages of the Hub. In each group, the pages that mention it most come first.
Roles
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