Channel Operations Analyst

Project

Work done for a product or program.

• Process ship-and-debit, stock-rotation and price-protection claims and reconcile credits.
• Maintain price books, special pricing agreements and customer-part mappings.
• Build dashboards on sell-through, channel inventory weeks and backlog.
• Support quarterly audits of claims, rebates and bonus programmes.

Function

Work that keeps the discipline running: methods, tools, suppliers and people.

• Collect and validate point-of-sale and inventory reports from distributors and suppliers.
• Investigate claim disputes and data mismatches across ERP and supplier systems.
• Automate recurring reports with SQL and scripts to reduce manual cycles.

Project

1. Produce and hand over the role's key deliverables
   • Weekly POS and channel inventory report
   • Claim reconciliation file
   • Pricing master updates
   • Claim dispute log
2. Support programsGeneral
   • Agree what each program needs
   • Deliver in time for milestones
3. Manage issuesGeneral
   • Track requests to closure
   • Escalate risks

Function

1. Run the functionGeneral
   • Maintain policies and processes
   • Keep records and controls
2. ImproveGeneral
   • Report performance
   • Lead improvement work