Warehouse and Logistics Operations Manager

Project

Work done for a product or program.

• Run inbound receiving, inspection, put-away, picking, packing and outbound shipping to daily targets.
• Enforce ESD, moisture-sensitivity (MSL) and dry-pack handling procedures across the floor.
• Schedule labour, shifts and automation such as AS/RS and pick-to-light to match demand peaks.
• Reconcile cycle counts and investigate inventory variances to target accuracy.
• Negotiate carrier and 3PL contracts and manage expedite and air-freight escalations.
• Maintain ISO 9001 and customer-audit readiness including date-code and lot traceability.

Function

Work that keeps the discipline running: methods, tools, suppliers and people.

• Manage bonded and free-trade-zone inventory with customs and compliance teams.

Project

1. Produce and hand over the role's key deliverables
   • Daily shipping and backlog dashboard
   • Cycle-count accuracy report
   • Warehouse process and ESD work instructions
   • Carrier performance scorecards
2. Support programsGeneral
   • Agree what each program needs
   • Deliver in time for milestones
3. Manage issuesGeneral
   • Track requests to closure
   • Escalate risks

Function

1. Run the functionGeneral
   • Maintain policies and processes
   • Keep records and controls
2. ImproveGeneral
   • Report performance
   • Lead improvement work