Top management's statement of commitment to quality, to meeting requirements and to continual improvement.
Guide or manual Work product in the Quality management system lifecycle (ISO 9001 and IATF 16949)
It sets the direction for the QMS and the basis for quality objectives. A policy that does not fit the organisation, or is never communicated, leaves staff unaware of the priorities and auditors with a statement nobody can explain.
The full lifecycle detail, with its charts, flows, tables and every section, is for registered members. Registration is free and takes a minute. You come back to this page afterwards.