The map of QMS processes and a matrix showing how they interact, including customer-oriented, support and management processes.
Architecture Work product in the Quality management system lifecycle (ISO 9001 and IATF 16949)
It shows how the system fits together and where outputs of one process feed another. Auditors use it to plan; without it, interactions and outsourced processes are missed, and the system is described as a set of departments rather than processes.
The full lifecycle detail, with its charts, flows, tables and every section, is for registered members. Registration is free and takes a minute. You come back to this page afterwards.